Guest Experience & Knife Skills Specialist

Lowes Foods, LLC

Leland (NC)

On-site

USD 17,000 - 22,000

Full time

14 days+

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Job summary

Lowes Foods, LLC is seeking a Pick & Prep associate to engage guests through product preparation and sampling, delivering detailed product stories focused on Fresh, Healthy, Seasonal and Local offerings. You will help operate the Pick & Prep area, maintain quality and sanitation, and support merchandising and guest service across shifts.

The role emphasizes storytelling, knife skills, teamwork, and strong communication with guests.

Qualifications

Friendly, outgoing personality.
Able to actively engage guests and have fun.
Ability to work well with others.
Able to lift 25 lbs consistently and 50 lbs occasionally.
Ability to read and understand information and direction.
Knowledge of Pick & Prep operations.
Demonstrate knife skills.
Effective communication, guest service and selling skills.
Must be at least 18 years old.
Ability to bend, kneel and stand for extended periods.
Ability to take direction from supervision.
Ability to work with computers and scales.

Responsibilities

Actively engage guests through product preparation, sampling and suggestive selling.
Demonstrate superior guest service and storytelling about products.
Show knife skills and services offered at Pick & Prep.
Operate the Pick & Prep area according to standards.
Ensure product quality meets Lowes Foods standards.
Maintain sanitation and safety throughout the department.
Perform product preparation, receiving, ordering, stocking, merchandising, and guest service as needed.
Perform PA announcements.
Carry out other duties as assigned by management.