Physician Practice Operations Lead (Multi-Site)

Highmark Health Company; Erie (Erie County); On-site; USD 90,000 - 130,000; Full time

Job summary

Allegheny Health Network seeks an experienced physician practice manager to oversee daily operations across multiple locations, including front and back office functions. You will supervise staff, hire, train, and evaluate performance while helping shape budgets and financial metrics.

In collaboration with leadership, you will monitor revenue cycles, patient volumes, and regulatory compliance, and travel to practice sites as needed to drive quality and efficiency.

Qualifications

• Bachelor’s degree or relevant experience and/or education as determined by the company in lieu of bachelor’s degree.
• 3-5 years’ experience in physician practice setting with 2 years’ practice management experience.
• Preferred experience managing multiple sites.
• CPP M (Certified Physician Practice Manager) certification.

Responsibilities

• Manages the day-to-day operations of the physician practice(s), including front and back office functions.
• Supervises staff, resolves problems and implements approved disciplinary action.
• Interviews, hires, trains and conducts performance evaluations.
• In conjunction with the director, develops the practice budget.
• Manages and monitors key financial and revenue cycle metrics, including staff hours, resource allocation, expense budget, patient volumes, and the revenue cycle process.
• Provides primary (or secondary) review of reconciliation of monies being collected and deposited.
• Responsible for monitoring patient satisfaction reports, identifying variances from standard, addressing and resolving patient complaints.
• Responsible for quality and performance improvement by monitoring metrics and addressing deficiencies.
• Works collaboratively with physicians, leadership and health professionals to accomplish organization and practice goals.
• Ensures compliance with all regulatory requirements.
• Requires frequent travel to various practice locations.

Skills

Staff supervision

Budget development

Financial management

Revenue cycle monitoring

Education

Bachelor’s degree

Job description

Allegheny Health Network seeks an experienced physician practice manager to oversee daily operations across multiple locations, including front and back office functions. You will supervise staff, hire, train, and evaluate performance while helping shape budgets and financial metrics.

In collaboration with leadership, you will monitor revenue cycles, patient volumes, and regulatory compliance, and travel to practice sites as needed to drive quality and efficiency.