Physical Therapy Aide: Patient Experience Champion

JAG One Physical Therapy LLC; Holmdel Township (NJ); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

HSA Options including dependent care,医

Job summary

JAG Physical Therapy is seeking a Physical Therapist Aide to act as the liaison between patients and the Physical Therapist, guiding patients from arrival to departure and ensuring a positive experience.

The role supports a care-first outpatient orthopedic network with 150+ facilities across Pennsylvania, New Jersey, and New York, emphasizing teamwork, service quality, and a professional demeanor in a busy clinic.

Qualifications

• Flexibility and adaptability to fluid situations.
• Excellent customer service skills and a positive attitude.
• Works well in a team and independently with minimal supervision.
• Maintains a positive, professional demeanor at all times.

Responsibilities

• Call patients into treatment from the waiting room.
• Maintain a clean facility throughout the day.
• Wash and dry laundry; ensure towels are clean and available.
• Collaborate with the team to ensure a positive patient experience.
• Answer phone calls and schedule patients as needed.

Skills

Flexibility & adaptability

Customer service skills

Teamwork

Professional demeanor

Job description

JAG Physical Therapy is seeking a Physical Therapist Aide to act as the liaison between patients and the Physical Therapist, guiding patients from arrival to departure and ensuring a positive experience.

The role supports a care-first outpatient orthopedic network with 150+ facilities across Pennsylvania, New Jersey, and New York, emphasizing teamwork, service quality, and a professional demeanor in a busy clinic.