Patient Experience Aide — Physical Therapy

One on One Physical Therapy LLC; New York (NY); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Paid time off (PTO)

401(k) with company match

Tuition discounts

Job summary

JAG Physical Therapy is seeking a Physical Therapist Aide to act as the liaison between patients and the Physical Therapist. The role includes assisting patients from arrival to departure, ensuring a positive experience and smooth flow of the clinic.

The position supports a care-first rehabilitation model across multiple locations in the tristate area, with opportunities to work within a team that values compassion and professional conduct.

Qualifications

• Flexibility and adaptability to fluid situations.
• Excellent customer service skills and a positive attitude.
• Works as a team member and individually with minimal supervision.
• Maintains a positive, professional demeanor at all times.

Responsibilities

• Calling patients into treatment from the waiting room.
• Maintains clean facility throughout the day.
• Washing and drying laundry; towels must be clean and available.
• Works with the team to ensure patients receive a positive experience.
• Keeps a safe and orderly work environment.
• Answers phone calls and schedules patients as needed.

Skills

Flexibility

Customer service

Team player

Professional demeanor

Job description

JAG Physical Therapy is seeking a Physical Therapist Aide to act as the liaison between patients and the Physical Therapist. The role includes assisting patients from arrival to departure, ensuring a positive experience and smooth flow of the clinic.

The position supports a care-first rehabilitation model across multiple locations in the tristate area, with opportunities to work within a team that values compassion and professional conduct.