Patient Experience Aide - Physical Therapy Front Desk

JAG PT; Richboro (PA); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

HSA & benefits

Life Insurance

Paid time off

401(k) match

Career growth

Tuition discounts

Perks program

Job summary

JAG Physical Therapy is seeking a Physical Therapist Aide to support the patient journey from arrival to departure, ensuring a positive patient experience. The role operates within a care-first outpatient orthopedic setting with 150+ facilities across PA, NJ, and NY.

The ideal candidate brings strong customer service and teamwork, thrives in a fast-paced clinic, and maintains a professional demeanor while assisting Physical Therapists and patients throughout treatment sessions.

Qualifications

• Experience in healthcare or customer service preferred.
• Ability to work in a fast-paced environment.
• Professional demeanor at all times.

Responsibilities

• Call patients into treatment from waiting room.
• Maintain cleanliness of facility throughout the day.
• Laundry duties: washing and drying towels.
• Collaborate with team to ensure patients have a positive experience.
• Answer phones and schedule patients as needed.

Skills

Customer service

Teamwork

Positive attitude

Job description

JAG Physical Therapy is seeking a Physical Therapist Aide to support the patient journey from arrival to departure, ensuring a positive patient experience. The role operates within a care-first outpatient orthopedic setting with 150+ facilities across PA, NJ, and NY.

The ideal candidate brings strong customer service and teamwork, thrives in a fast-paced clinic, and maintains a professional demeanor while assisting Physical Therapists and patients throughout treatment sessions.