Patient Experience Coordinator - Physical Therapy

JAG Physical Therapy; New York (NY); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Competitive pay

Health, Dental, & Vision benefits

HSA options

Life Insurance at no cost

PTO (up to 3 weeks)

Job summary

JAG Physical Therapy is seeking a diligent Physical Therapist Aide to assist patients from arrival to departure, ensuring a positive experience. You will support therapists, maintain clean facilities, and help with scheduling and communications.

The role emphasizes teamwork, adaptability, and a client‑centered approach within a growing outpatient rehab network across NY, NJ, and PA. Strong communication and professional demeanor are essential.

Qualifications

• High School Diploma or equivalent
• Excellent oral communication skills
• Flexibility to adapt to changing schedules
• Excellent customer service and a positive attitude
• Team player who can also work independently with minimal supervision
• Maintains a positive, professional demeanor at all times

Responsibilities

• Call patients into treatment from the waiting room
• Maintain a clean and organized facility throughout the day
• Wash and dry laundry and ensure towels are clean and available
• Collaborate with team to ensure a positive patient experience

Skills

Oral Communication

Customer Service

Flexibility & Adaptability

Team Player

Professional Demeanor

Education

High School Diploma

Job description

JAG Physical Therapy is seeking a diligent Physical Therapist Aide to assist patients from arrival to departure, ensuring a positive experience. You will support therapists, maintain clean facilities, and help with scheduling and communications.

The role emphasizes teamwork, adaptability, and a client‑centered approach within a growing outpatient rehab network across NY, NJ, and PA. Strong communication and professional demeanor are essential.