Patient Experience Assistant – Physical Therapy

JAG One Physical Therapy LLC; Englishtown (NJ); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

HSA options

Term Life Insurance

PTO

401(k) with company match

Tuition discounts

TicketsAtWork/LifeMart perks

Growth opportunities

Job summary

JAG Physical Therapy is seeking a Physical Therapist Aide to act as the liaison between patients and the Physical Therapist, guiding patients from arrival to departure for a positive experience. The role supports a care-first model at 150+ facilities across PA, NJ, and NY, offering benefits and a collaborative team environment.

The candidate will assist with patient flow, maintain a clean facility, handle laundry, and support a positive patient experience within a team-focused outpatient clinic.

Qualifications

• Excellent customer service and a positive attitude.
• Team player who can work independently with minimal supervision.
• Maintains a professional demeanor at all times.

Responsibilities

• Call patients into treatment from waiting room.
• Maintain cleanliness of the facility throughout the day.
• Handle laundry and towels to ensure availability.

Skills

Customer service

Teamwork

Adaptability

Communication

Positive attitude

Job description

JAG Physical Therapy is seeking a Physical Therapist Aide to act as the liaison between patients and the Physical Therapist, guiding patients from arrival to departure for a positive experience. The role supports a care-first model at 150+ facilities across PA, NJ, and NY, offering benefits and a collaborative team environment.

The candidate will assist with patient flow, maintain a clean facility, handle laundry, and support a positive patient experience within a team-focused outpatient clinic.