Patient Experience Assistant - Physical Therapy Aide

JAG Physical Therapy; New York (NY); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

HSA Options with dependent care, etc.

$10,000 Term Life Insurance at no cost

Up to 3 weeks PTO

401(k) with company match

Yearly growth opportunities

Job summary

JAG Physical Therapy is seeking a Physical Therapist Aide to guide patients from arrival to departure, ensuring a positive experience. The role supports therapists, maintains a tidy facility, and assists with daily tasks to uphold high-quality care.

This position emphasizes teamwork, customer service, and a professional demeanor in a fast-paced outpatient setting. Join a care-first rehabilitation team with a strong community presence across the region.

Qualifications

• Excellent customer service skills and a positive attitude.
• Works as a team member and independently with minimal supervision.
• Flexibility and adaptability necessary to adjust to fluid situations.

Responsibilities

• Calling patients into the treatment from the waiting room.
• Maintains clean facility throughout the day.
• Washing and drying laundry, making sure towels are clean and available.
• Works as a team member to make sure patient receives a positive experience.
• Maintains a positive, professional demeanor at all times.
• Keeps safe and orderly work environment.
• Able to answer phone calls and schedule patients as needed.
• Other duties as assigned.

Skills

Customer service

Teamwork

Positive attitude

Adaptability

Job description

JAG Physical Therapy is seeking a Physical Therapist Aide to guide patients from arrival to departure, ensuring a positive experience. The role supports therapists, maintains a tidy facility, and assists with daily tasks to uphold high-quality care.

This position emphasizes teamwork, customer service, and a professional demeanor in a fast-paced outpatient setting. Join a care-first rehabilitation team with a strong community presence across the region.