Physical Security Pre-Sales Engineer (Solutions Architect)

3M HEALTHCARE; Grand Rapids (MI); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Paid Time Off

Volunteer Paid Time Off

Health insurance (employer paid)

Disability insurance (employer paid)

Dental & Vision insurance (employer‑s)

401(k) with Safe Harbor

Profit sharing

Job summary

3M HEALTHCARE is seeking an experienced PreSales Engineer for Physical Security, bridging sales and delivery to design cloud‑based and on‑premise video, access control, and integrated security systems.

You will partner with Account Executives, perform site evaluations, and deliver technical presentations that convey value to executives. The role emphasizes engagement across field engineering, project management, and pre‑sales documentation.

Qualifications

• Experience in sales engineering, system design, or technical account management within the physical security or low‑voltage integration industry.
• Hands‑on knowledge of video surveillance (VMS/NVR), access control, and networking fundamentals.
• Familiarity with leading platforms such as Avigilon Alta, Avigilon Unity, OpenEye, Salient, Axis, HID, Mercury, Software House, or similar.
• Strong communication skills, equally comfortable in the field, on a video call, or presenting to executives.
• A self‑starter mindset, natural curiosity, and drive to make things happen.

Responsibilities

• Partner with Account Executives to qualify opportunities, develop system designs, and create winning proposals that solve customer challenges.
• Perform site evaluations, system walkthroughs, and technology consultations to ensure each solution is technically sound and scalable.
• Deliver engaging technical presentations and live sales demonstrations that showcase solution capabilities and value.
• Translate technical details into clear, customer‑facing value propositions.
• Design and present both cloud‑managed and on‑premise architecture based on client needs and environment.
• Collaborate closely with project management and field engineering teams to ensure smooth handoff and successful delivery.
• Maintain up‑to‑date expertise in physical security, networking, IoT, and integration technologies.
• Contribute to RFP responses, solution architecture, and pre‑sales documentation that reflect our high standards of accuracy and professionalism.

Skills

Sales engineering

System design

Physical security

VMS/NVR knowledge

Access control

Networking fundamentals

Communication skills

Self-starter

Job description

3M HEALTHCARE is seeking an experienced PreSales Engineer for Physical Security, bridging sales and delivery to design cloud‑based and on‑premise video, access control, and integrated security systems.

You will partner with Account Executives, perform site evaluations, and deliver technical presentations that convey value to executives. The role emphasizes engagement across field engineering, project management, and pre‑sales documentation.