Phone-First Customer Support & Loan Advisor

Security Finance; San Marcos (TX); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Company paid Health insurance

Competitive 401(k) with match

Life and Dental benefits

Paid holidays and vacation

Profit Sharing

Closed on Sundays

Job summary

A financial services company seeks a dedicated customer service representative in San Marcos, Texas. This role requires a friendly telephone presence along with effective communication skills, as most customer interactions will be over the phone. Responsibilities include providing exceptional customer service, maintaining office cash security, and ensuring compliance with lending regulations. Candidates must be 18 or older, have a valid driver’s license, and be able to pass a criminal background check. Competitive compensation and a full benefits package are offered.

Qualifications

• 18 years of age or older.
• Valid driver’s license and reliable transportation.
• Ability to pass a criminal background check.
• Collections experience preferred.

Responsibilities

• Providing exceptional customer service.
• Maintaining office cash with accuracy and security.
• Ensuring compliance with lending regulations and company policies.

Skills

Effective communication skills

Customer service skills

Ability to work under pressure

Problem-solving abilities

Job description

A financial services company seeks a dedicated customer service representative in San Marcos, Texas. This role requires a friendly telephone presence along with effective communication skills, as most customer interactions will be over the phone. Responsibilities include providing exceptional customer service, maintaining office cash security, and ensuring compliance with lending regulations. Candidates must be 18 or older, have a valid driver’s license, and be able to pass a criminal background check. Competitive compensation and a full benefits package are offered.