Phone-Based Customer Service & Loan Support Specialist

Security Finance; Denison (TX); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Company paid health insurance

Competitive 401(k) with match

Life and dental benefits

Paid holidays and vacation

Profit sharing

Closed on Sundays

Job summary

A financial services company in Denison, Texas, seeks a dedicated individual for a customer service role focused on phone interaction. Responsibilities include providing exceptional service, ensuring compliance with regulations, and maintaining cash accuracy. Ideal candidates are 18 or older with a valid driver’s license and collections experience preferred. The position offers competitive compensation, 401(k) matching, health insurance, and other benefits.

Qualifications

• Must be 18 years or older.
• Valid driver’s license and acceptable driving record required.
• Collections experience preferred.
• Ability to pass a criminal background check.

Responsibilities

• Provide exceptional customer service over the phone.
• Maintain office cash with accuracy and security.
• Achieve account gains through effective customer solicitation.
• Ensure compliance with lending regulations.

Skills

Effective communication skills

Customer service orientation

Attention to detail

Job description

A financial services company in Denison, Texas, seeks a dedicated individual for a customer service role focused on phone interaction. Responsibilities include providing exceptional service, ensuring compliance with regulations, and maintaining cash accuracy. Ideal candidates are 18 or older with a valid driver’s license and collections experience preferred. The position offers competitive compensation, 401(k) matching, health insurance, and other benefits.