Phone-First Customer Support & Loan Advisor

Security Finance; Millington (TN); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Company paid health insurance

Competitive 401(k) with match

Life and dental benefits

Paid holidays and vacation

Profit sharing

Closed on Sundays

Job summary

A financial services company is looking for a customer service representative in Millington, Tennessee. The role requires a friendly telephone presence and the ability to effectively communicate while providing exceptional support. Responsibilities include ensuring compliance with lending regulations, maintaining cash accuracy, and completing loan applications. We offer competitive compensation, health insurance, 401(k) matching, paid holidays, and profit sharing. Ideal candidates should have strong communication skills and some collections experience.

Qualifications

• Must be 18 years of age or older.
• Valid driver’s license with an acceptable driving record.
• Ability to pass a criminal background check.
• Collections experience preferred.

Responsibilities

• Provide exceptional customer service over the phone.
• Maintain office cash with accuracy and security.
• Achieve account gain through effective customer solicitation.
• Ensure compliance with lending regulations and company policies.
• Complete loan applications promptly.

Skills

Effective communication skills

Customer service orientation

Attention to detail

Ability to work in a fast-paced environment

Job description

A financial services company is looking for a customer service representative in Millington, Tennessee. The role requires a friendly telephone presence and the ability to effectively communicate while providing exceptional support. Responsibilities include ensuring compliance with lending regulations, maintaining cash accuracy, and completing loan applications. We offer competitive compensation, health insurance, 401(k) matching, paid holidays, and profit sharing. Ideal candidates should have strong communication skills and some collections experience.