Phone-First Customer Support & Loan Advisor

Security Finance; Monett (MO); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Company paid Health insurance

Competitive 401(k)

Life and Dental benefits

Paid holidays and vacation

Profit Sharing

Closed on Sundays

Job summary

A financial services company in Monett, Missouri is seeking a diligent individual for a customer service role. The successful candidate will engage with customers primarily over the phone, providing exceptional service while maintaining accurate office cash. Responsibilities also include ensuring compliance with regulations and prompt completion of loan applications. This position offers competitive compensation along with a full benefits package including health insurance and 401(k) match, within a supportive environment.

Qualifications

• Must be 18 years of age or older.
• Must have a valid driver’s license and reliable transportation.
• Ability to pass a criminal background check.

Responsibilities

• Provide exceptional customer service.
• Maintain office cash with accuracy and security.
• Achieve account gain through effective customer solicitation.

Skills

Effective communication skills

Customer service orientation

Ability to work in a fast-paced environment

Experience in collections preferred

Job description

A financial services company in Monett, Missouri is seeking a diligent individual for a customer service role. The successful candidate will engage with customers primarily over the phone, providing exceptional service while maintaining accurate office cash. Responsibilities also include ensuring compliance with regulations and prompt completion of loan applications. This position offers competitive compensation along with a full benefits package including health insurance and 401(k) match, within a supportive environment.