Loan Services & Customer Experience Specialist

Security Finance; Brady (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Company paid health insurance

Competitive 401(k) with match

Life and dental benefits

Paid holidays and vacation

Profit sharing

Job summary

A financial services company in Texas is seeking a results-driven customer service representative to handle phone interactions with a friendly demeanor. Responsibilities include ensuring compliance with loan applications and regulations while providing exceptional support. Candidates must be 18 or older with a valid driver's license. The role offers competitive compensation, full benefits including health insurance, and a matched 401(k). Satisfaction in a fast-paced environment is essential.

Qualifications

• Must be 18 years of age or older.
• Valid driver's license and acceptable driving record are required.
• Ability to pass a criminal background check.

Responsibilities

• Provide exceptional customer service over the phone.
• Maintain office cash with accuracy and security.
• Ensure compliance with state and federal regulations.

Skills

Customer service

Effective communication

Time management

Job description

A financial services company in Texas is seeking a results-driven customer service representative to handle phone interactions with a friendly demeanor. Responsibilities include ensuring compliance with loan applications and regulations while providing exceptional support. Candidates must be 18 or older with a valid driver's license. The role offers competitive compensation, full benefits including health insurance, and a matched 401(k). Satisfaction in a fast-paced environment is essential.