Phone-Based Customer Service & Loan Support Specialist

Security Finance; San Antonio (TX); On-site; Full time

Benefits offered by this job

Company paid Health insurance

Competitive 401(k) with match

Life and Dental benefits

Paid holidays and vacation

Profit Sharing

Closed on Sundays

Job summary

A financial services company in San Antonio, Texas, is seeking a customer service representative. In this role, you will provide exceptional service primarily over the phone, ensuring compliance with regulations while maintaining accuracy in cash handling. The ideal candidate will be results-driven, have excellent communication skills, and be capable of working in a dynamic environment. Benefits include health insurance, 401(k) matching, paid holidays, and profit sharing.

Qualifications

• 18 years of age or older.
• Valid driver’s license and reliable transportation.
• Ability to pass a criminal background check.
• Collections experience preferred.
• Ability to work the majority of the day on the phone.
• Flexible schedule availability.

Responsibilities

• Provide exceptional customer service over the phone.
• Maintain cash accuracy and security.
• Achieve account gain through effective solicitation.
• Ensure compliance with lending regulations.
• Complete loan applications promptly.
• Follow company record-keeping procedures.

Skills

Effective communication skills

Customer service orientation

Results-driven attitude

Ability to handle multiple tasks

Job description

A financial services company in San Antonio, Texas, is seeking a customer service representative. In this role, you will provide exceptional service primarily over the phone, ensuring compliance with regulations while maintaining accuracy in cash handling. The ideal candidate will be results-driven, have excellent communication skills, and be capable of working in a dynamic environment. Benefits include health insurance, 401(k) matching, paid holidays, and profit sharing.