Phone-Based Customer Service Specialist (Loans)

Security Finance; Farmington (NM); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Company paid health insurance (employee only)

Competitive 401(k) with match

Life and dental benefits

Paid holidays and vacation

Profit sharing

Closed on Sundays

Job summary

A financial services company in Farmington seeks a customer service representative to provide exceptional service primarily over the phone. Ideal candidates should possess effective communication skills, a valid driver's license, and the ability to pass a background check. Responsibilities include maintaining accurate office cash and ensuring compliance with lending regulations. The role offers a competitive benefits package, including health insurance and a 401(k).

Qualifications

• 18 years of age or older.
• Valid driver's license with an acceptable driving record.
• Ability to pass a criminal background check.

Responsibilities

• Provide exceptional customer service.
• Maintain office cash with accuracy and security.
• Achieve account gains through customer solicitation.

Skills

Effective communication skills

Customer service orientation

Results-driven mindset

Job description

A financial services company in Farmington seeks a customer service representative to provide exceptional service primarily over the phone. Ideal candidates should possess effective communication skills, a valid driver's license, and the ability to pass a background check. Responsibilities include maintaining accurate office cash and ensuring compliance with lending regulations. The role offers a competitive benefits package, including health insurance and a 401(k).