Phlebotomy & Patient Services Trainee

University of Maryland Faculty Physicians; Baltimore (MD); On-site; USD 32,000 - 52,000; Full time

Job summary

University of Maryland Faculty Physicians in an ambulatory laboratory setting performs front desk duties, phlebotomy, and demographic/insurance registration. The role includes scheduling patients and verifying insurance information, with responsibilities for specimen collection and quality checks of samples.

The position requires certification in phlebotomy and patient registration, with prior medical office experience considered a plus.

Qualifications

• Must be certified in patient registration and phlebotomy.
• Experience in a medical office is a plus.
• Strong customer service and data entry skills required.

Responsibilities

• Perform front desk and phlebotomy duties in an ambulatory laboratory setting.
• Register patients, verify insurance information, and schedule appointments.
• Collect phlebotomy specimens and perform quality checks on samples.
• Manage cash collections and post transactions using the billing module.
• Adhere to patient privacy and departmental policies; maintain good patient relations.
• Verify requisitions against specimen labels to ensure accuracy.

Skills

Phlebotomy

Customer service

Data entry

PC proficiency

Patient registration

Revenue cycle knowledge

Education

High school diploma or GED

Phlebotomy certification program

Tools

GE Front Desk Module

Billing system

Job description

University of Maryland Faculty Physicians in an ambulatory laboratory setting performs front desk duties, phlebotomy, and demographic/insurance registration. The role includes scheduling patients and verifying insurance information, with responsibilities for specimen collection and quality checks of samples.

The position requires certification in phlebotomy and patient registration, with prior medical office experience considered a plus.