Senior Lab Front Desk & Phlebotomy Specialist

Faculty Physicians Inc.; Columbia (MD); On-site; USD 26,000 - 39,000; Full time

Job summary

University of Maryland Faculty Physician’s Inc. in Columbia, MD is seeking a front desk/phlebotomy specialist for an ambulatory laboratory setting.

You will handle demographic and insurance registration, schedule patients, verify insurance information, perform phlebotomy specimen collection, and ensure sample quality checks. Must be fully certified in patient registration and phlebotomy; related duties as assigned.

Qualifications

• High school diploma or GED preferred.
• Completion of an accredited program in Phlebotomy.
• More than 10 years of Phlebotomy experience.
• 3-4 years medical office experience.
• General understanding and application of basic accounting principles.
• PC proficiency.
• Strong customer service skills.
• Accurate data entry skills.
• Current knowledge of payer requirements for referrals and pre-authorization.
• Knowledge of computerized billing system.

Responsibilities

• Demonstrates knowledge of FPI and its practices, including payer contracts, policies and best practices.
• Exhibits mid-level of skill in managing provider schedules and scheduling appointments accurately and effectively, including communicating patient responsibilities (referral, co-pay, ID and insurance card at check-in) and other pre-visit activities.
• Demonstrates the ability and understanding of FPI policy for cash collection and patient encounter, including collecting co-payments, outstanding balances and posting accurately and efficiently in GE Front Desk Credit Card Module.
• Demonstrates a working knowledge of the revenue cycle as it relates to patient encounters and obtaining/verifying patient demographic and insurance information to receive payment for services.
• Observes and applies relevant FPI and departmental policies and procedures; promotes positive guest relations; demonstrates courtesy and open communications with patients and referral sources.
• Confirms all written orders on the requisition match specimen label.

Skills

Phlebotomy

Customer service

Data entry

Billing knowledge

Education

High school diploma or GED

Phlebotomy program certification

10+ years phlebotomy experience

Tools

GE Front Desk

Billing system

Job description

University of Maryland Faculty Physician’s Inc. in Columbia, MD is seeking a front desk/phlebotomy specialist for an ambulatory laboratory setting.

You will handle demographic and insurance registration, schedule patients, verify insurance information, perform phlebotomy specimen collection, and ensure sample quality checks. Must be fully certified in patient registration and phlebotomy; related duties as assigned.