Phlebotomy Operations Supervisor - Travel & Leadership

Quest Diagnostics; Austin (TX); On-site; USD 60,000 - 73,000; Full time

Benefits offered by this job

Day 1 Medical insurance

401(k) with company match

Annual incentive plans

Career advancement opportunities

Dental & vision insurance

Job summary

Quest Diagnostics in Austin, TX, seeks a Phlebotomy Supervisor to manage daily operations for PSCs, mobile and in-office phlebotomy. The role requires implementing SOPs, staffing, and ensuring compliance across facilities.

You will lead training, performance reviews, and QA activities while coordinating with QA/Medical Director offices. This position follows a Monday–Friday schedule with growth opportunities and competitive benefits.

Qualifications

• Minimum two years prior supervisory experience or demonstrated leadership experience.
• Minimum five years’ experience in phlebotomy, laboratory or other healthcare environments.
• English language requirement is mandatory.

Responsibilities

• Oversee daily operations of all assigned facilities, PSCs, mobile and in-office phlebotomy.
• Implement SOPs for phlebotomy services per Quest Diagnostics guidelines.
• Ensure licensure requirements are met with QA/Medical Director offices.
• Maintain QA/QC documentation and safety standards across sites.
• Staff training, coaching, and performance management; conduct appraisals.
• Prepare schedules with minimal overtime and manage facility coverage.
• Participate in budget planning and process improvement initiatives.
• Travel to multiple locations as needed.

Skills

Phlebotomy

Leadership

Staff training

Customer service

MS Office

English proficiency

Driving

Education

Bachelor's degree in Business Administration, Healthcare or related field

High School Diploma or Equivalent

Tools

MS Office

Job description

Quest Diagnostics in Austin, TX, seeks a Phlebotomy Supervisor to manage daily operations for PSCs, mobile and in-office phlebotomy. The role requires implementing SOPs, staffing, and ensuring compliance across facilities.

You will lead training, performance reviews, and QA activities while coordinating with QA/Medical Director offices. This position follows a Monday–Friday schedule with growth opportunities and competitive benefits.