Phlebotomy Lobby & Patient Care Specialist

Talentburst,-Inc; Charlotte (NC); On-site; USD 32,000 - 42,000; Part time

Job summary

JobDiva, Inc. in Charlotte, NC is seeking an entry level Phlebotomist/Lobby Experience Coordinator to greet patients on arrival and assist with check-in using a self-service kiosk or handheld tablet. The role emphasizes compassionate service and a welcoming lobby environment.

Responsibilities include supporting phlebotomy activities, covering breaks when needed, safeguarding patient information, and ensuring timely specimen collection and a positive patient experience under supervision.

Qualifications

• High school diploma or equivalent required.
• Phlebotomy experience required, internship acceptable.
• Minimum 1-2 years of client-facing customer service.
• Phlebotomy certification preferred.

Responsibilities

• Greet patients and assist with check-in in the lobby.
• Assist with breaks and coverage for staffing shortages.
• Perform phlebotomy duties following established procedures.
• Maintain lobby cleanliness and confidentiality of patient information.
• Demonstrate excellent customer service and professionalism.

Skills

Customer service

Phlebotomy experience

Data entry

Lobby/greeter

Education

High school diploma

Phlebotomy certification preferred

Tools

Kiosk systems

Handheld tablet

Job description

JobDiva, Inc. in Charlotte, NC is seeking an entry level Phlebotomist/Lobby Experience Coordinator to greet patients on arrival and assist with check-in using a self-service kiosk or handheld tablet. The role emphasizes compassionate service and a welcoming lobby environment.

Responsibilities include supporting phlebotomy activities, covering breaks when needed, safeguarding patient information, and ensuring timely specimen collection and a positive patient experience under supervision.