Entry Phlebotomy & Patient Concierge

Talentburst,-Inc; Jacksonville (FL); On-site; USD 21,000 - 28,000; Full time

Job summary

JobDiva, Inc. in Jacksonville, FL is seeking an Entry Phlebotomist to greet patients, assist with kiosk check-in, and support staff while labs are prepared. The role emphasizes compassionate customer service and a welcoming lobby atmosphere.

The position involves supporting phlebotomy duties as needed, protecting patient confidentiality, and ensuring accurate handling of information. Strong communication and reliability are essential for success.

Qualifications

• High school diploma or equivalent is required.
• Phlebotomy experience is required.
• Minimum 1–2 years of client-facing customer service experience is required.
• Some phlebotomy exposure is expected.

Responsibilities

• Greet patients and assist with check-in at kiosk or handheld tablet.
• Fill in for breaks and cover staffing shortages in lobby and draw room as needed.
• Explain procedures to patients and maintain confidentiality and accuracy of information.
• Perform daily activities under the supervisor and maintain a safe, professional environment.
• Maintain records and documentation and promote a positive image to patients and staff.

Skills

Customer service

Data entry

Phlebotomy basics

Education

High school diploma or equivalent

Phlebotomy experience

Job description

JobDiva, Inc. in Jacksonville, FL is seeking an Entry Phlebotomist to greet patients, assist with kiosk check-in, and support staff while labs are prepared. The role emphasizes compassionate customer service and a welcoming lobby atmosphere.

The position involves supporting phlebotomy duties as needed, protecting patient confidentiality, and ensuring accurate handling of information. Strong communication and reliability are essential for success.