Phlebotomy & Lab Support Specialist

Norman Regional Health System; Norman (OK); On-site; USD 23,000 - 38,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off (PTO)

Paid holidays

Tuition reimbursement

Scholarship opportunities

Retirement plans

Free parking

Opportunities for advancement

Job summary

Norman Regional Health System in Norman, Oklahoma is seeking a driven phlebotomy technician to join our high‑volume laboratory team. You will perform blood collection on-site or off-site, assist with the admission/interview process, and ensure Medicare and insurance requirements are met before registration.

You will support the lab team, maintain safety and quality standards, respond to inquiries, and help with specimens, ECGs, and processing as needed while pursuing growth opportunities within

Qualifications

• High school education or equivalent GED.
• Requires some knowledge of medical terminology.
• Skill in use of computers including word processing.
• Requires three months customer service experience.
• Requires experience as a phlebotomist.
• Phlebotomy experience may be substituted for Customer Service experience.
• Phlebotomy certificate must include a minimum of 32 hours of a clinical rotation.

Responsibilities

• Performs admission interview process at the Laboratory Outreach Service Centers or uses information provided by the outreach clients at the time of specimen collection or pickup.
• Ensures that all Medicare, insurance and managed care requirements are met prior to the registration process.
• Responds to inquiries regarding patients.
• Obtains blood specimens (on or off site) following established procedures, established time frames, and safety requirements.
• Obtains specimens (on or off site) requiring special collection procedures following established procedures, established time frames, and safety requirements.
• Diagnostic electrocardiogram on outpatients and Therapeutic INR QC and testing procedures.
• Urine collection and processing.
• Specimen collections other than blood or urine.
• Assists in the laboratory area.
• Acts as a resource for Laboratory information.
• Maintains up-to-date knowledge of insurance regulations and Medicare requirements.
• Order and maintain supplies at PAR level.
• Various Laboratory Requirements
• Proper Phone Etiquette.

Skills

Medical terminology knowledge

Computers/word processing

Customer service

Education

High school education or equivalent GED

Job description

Norman Regional Health System in Norman, Oklahoma is seeking a driven phlebotomy technician to join our high‑volume laboratory team. You will perform blood collection on-site or off-site, assist with the admission/interview process, and ensure Medicare and insurance requirements are met before registration.

You will support the lab team, maintain safety and quality standards, respond to inquiries, and help with specimens, ECGs, and processing as needed while pursuing growth opportunities within