Pharmacy Technician Trainee — Start Your Certification Path

West Virginia University; Morgantown (WV); On-site; USD 31,000 - 37,000; Full time

Job summary

West Virginia University Research Corporation's School of Pharmacy is seeking a Pharmacy Technician Trainee. You will enroll in the WVU Pharmacy Technician Education Program and complete a 6-8 week self-paced course to qualify for the state exam and WV certification.

Upon successful completion, you will assist with information requests, prior authorizations, and provider communications by phone or fax, while benefiting from WVU's work-life balance and benefits.

Qualifications

• High school diploma or equivalent.
• 0-6 months pharmacy tech experience.
• Any equivalent combination of related education and/or experience will be considered.
• All qualifications must be met by the time of employment.

Responsibilities

• Serve as the initial and main point of contact for healthcare providers serving the WV Bureau for Medical Services & WV Public Employees Insurance Agency.
• Provide excellent customer service through interaction with pharmacies and other healthcare providers.
• Communicate clearly and concisely over the phone, fax, or electronic mail in a professional manner.
• Evaluate requests using established guidelines and enter approved requests into mainframe; therapeutically judged requests referred to pharmacist.
• Research provider inquiries using all available resources.
• Perform callbacks to providers’ inquiries when necessary.
• Document all communications in the appropriate database.
• Assist program director/pharmacist with administrative details and development of materials.
• Respond to information requests from state/federal agencies and university affiliates.
• Assist with special projects and compose correspondence requiring program knowledge.
• Perform research or statistics for reports on program activities.

Skills

Math skills

Communication skills

English literacy

MS Office

Confidentiality

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

West Virginia University Research Corporation's School of Pharmacy is seeking a Pharmacy Technician Trainee. You will enroll in the WVU Pharmacy Technician Education Program and complete a 6-8 week self-paced course to qualify for the state exam and WV certification.

Upon successful completion, you will assist with information requests, prior authorizations, and provider communications by phone or fax, while benefiting from WVU's work-life balance and benefits.