Pharmacy Technician Trainee - Pharmaceutical Systems & Policy

West Virginia University; Evansdale (WV); On-site; USD 29,000 - 36,000; Full time

Benefits offered by this job

Annual leave

Sick leave

401(a) retirement savings

Wellness programs

Job summary

West Virginia University is seeking a Pharmacy Technician Trainee within Pharmaceutical Systems & Policy. Trainees enroll in the WVU Pharmacy Technician Education Program and complete a 6–8 week self-paced course to gain foundational skills for the state exam.

Upon certification, you will assist with information requests, prior authorizations, and support for providers enrolled in Medicaid programs while WVU emphasizes work-life balance and comprehensive benefits.

Qualifications

• High school diploma or equivalent required.
• 0-6 months pharmacy tech experience preferred.
• All qualifications must be met by employment start.

Responsibilities

• Serve as the initial and main point of contact for healthcare providers.
• Provide excellent customer service through interaction with pharmacies and other healthcare providers.
• Communicate clearly over phone, fax, or email in a professional manner.
• Evaluate requests using guidelines and enter approved requests; complex cases referred to pharmacist.
• Research provider inquiries using available resources.
• Perform callbacks to providers’ inquiries when necessary.
• Document all communications in the appropriate database.
• Assist Program Director/Pharmacist with administrative details and materials.

Skills

Mathematical skills

Independent work

Organizational skills

Prioritization

Oral & written communication

MS Office

English literacy

Confidentiality

Adaptability

Education

High school diploma or equivalent

Tools

Microsoft Office (Word, Excel, PowerPoint)

Job description

Job Description - Pharmacy Technician Trainee - Pharmaceutical Systems & Policy (30404)

Pharmacy Technician Trainee - Pharmaceutical Systems & Policy 30404

Description

The School of Pharmacy at West Virginia University Research Corporation is currently accepting applications for a Pharmacy Technician Trainee.

About the Opportunity

As a Pharmacy Technician Trainee, you will be enrolled in to the WVU Pharmacy Technician Education Program. Under the supervision of the professional staff, the pharmacy technician trainee will complete the 6–8-week self-paced program. The program is designed to provide trainees with the basic skills and knowledge to begin a career as a pharmacy technician. The course work will fulfill the requirements of the Board of Pharmacy and prepare trainees for the state examination. The goal is for trainees to pass the state examination to become a West Virginia Certified Pharmacy Technician.

Upon successful completion of the trainee program and receipt of state certification, you will be responsible for answering requests for information, prior authorization, or help from pharmacy providers enrolled in the WV Bureau for Medical Services Medicaid Prescription Drug Program, Molina Medicaid Solutions, Inc., WV Public Employees Insurance Agency (PEIA), and WVCHIPs via phone or fax.

We strongly believe in work-life balance and keeping time for things we love outside our work. WVU offers generous benefits, including:

• 15 annual leave (vacation) days per year or more based on years of service( employee leave )
• 18 sick days per year(for when you’re ill, for when you need time to care for sick family, for your own, or your family’s, regularly scheduled medical appointments. Who is family for the purpose of this leave? A lot of people in your life including immediate relatives and in-laws as well as others considered to be members of your household living under the same roof)
• 401(a) retirement savings with 6% employee contribution match, eligibility to continue health insurance, and other retiree perks. Looking for more retirement benefits information ? Check out retirement health insurance benefits, retirement income, and FAQ’s.
• Wellness programs

What You'll Do:

• Serveas the initial andmain point of contact for healthcare providers serving the population of the WVBureau for Medical Services & WV Public Employees Insurance Agency.
• Provideexcellent customer service through interaction with pharmacies andother healthcare providers.
• Communicateclearly andconcisely over the phone, fax, or electronic mail in a professional manner.
• Evaluate Help Desk and prior authorization requests using established guidelines and enter approved requests into mainframe computer. Requests which require therapeutic judgement are referred to attending pharmacist.
• Research provider inquiries using all available resources.
• Perform callbacks to providers' inquiries when necessary.
• Document all communications and required information in the appropriate database.
• AssistProgram Director/Pharmacist with administrative details of the program. Gather, coordinate, anddevelopmaterials needed for enhanced quality of the program.
• Respondto requests for information from state, federal, or other governmental agencies anddepartments, and colleges or other University affiliates.
• Assist Program Director/Pharmacist with special projects as needed.
• Composecorrespondence requiring a high degree of knowledge andfamiliarity of the program.
• Perform research or statistical work in the compilation of reports involving the administrative activities of the program.

Pay Grade: 16

Hours: 37.5

Qualifications

• High school diploma or equivalent
• 0-6 months pharmacy tech experience
• Any equivalent combination of related education and/or experience will be considered.
• All qualifications must be met by the time of employment.

Knowledge, Skills, Abilities

• Strong mathematical skills.
• Ability to work independently.
• Ability to organize information and draw logical conclusions.
• Ability to plan, organize, and set priorities regarding the work to be accomplished.
• Excellent oral and written communications skills.
• Ability to maintain confidential information.
• Ability to Microsoft Office (Word, Excel, PowerPoint, etc.)
• Ability to read and write in English.
• Ability to operate standard office equipment.
• Ability to follow guidelines and convey information in an accurate manner.
• Ability to be flexible and work in an environment with frequent rule changes.

Requirements

Ability to enroll into a Pharmacy Technician Trainee program or eligible to pass an equivalent examination. Licensure will be required for continued employment.

About WVU

West Virginia University is a place of purpose and community. We take pride in our profound impact on the state of West Virginia and are committed to the personal and professional growth of our employees.

From the groundbreaking R1 research at our flagship campus in Morgantown to the career-oriented programs at WVU Potomac State in Keyser, and the technology-intensive programs at WVU Tech in Beckley, the contributions of WVU employees resonate across the state, touching lives and shaping futures.
At WVU, you will discover a supportive community that champions work-life balance and fosters a collaborative atmosphere. Our core values — service, curiosity, respect, accountability and appreciation — unite us as Mountaineers.
Join us at West Virginia University, where your work will make a lasting impact. To learn more about WVU, visit wvu.edu.
West Virginia University is an Equal Opportunity Employer. We invite all qualified applicants regardless of race, color, religion, sex, national origin, age, disability, genetic information, or Veteran status.