Pharmacy Technician Trainee - Patient Care in Training

Giant Eagle, Inc.; Elizabeth (NJ); On-site; USD 17,000 - 21,000; Full time

Job summary

Giant Eagle in Elizabeth, NJ is seeking a Pharmacy Technician Trainee to join our collaborative team. You will help build a service‑oriented pharmacy that develops strong relationships with patients and supports safe, accurate, and efficient care.

No prior experience is required beyond a high school diploma; you will receive training and mentoring as you process prescriptions, assist customers, handle cashier duties, and learn state regulations including HIPAA and pseudoephedrine controls.

Qualifications

• Experience 0-6 months required.
• High school diploma or equivalent required.
• Eligible to obtain registration as pharmacy technician with the applicable state board of pharmacy.

Responsibilities

• Welcome patients and acknowledge them with compassion and a smile at all pharmacy entry points.
• Model excellent patient care by respecting, engaging and meeting or exceeding patient needs, including processing orders in person and by phone, directing patients to products and merchandise and referring appropriate questions to the pharmacist.
• Maintain a neat and clean work environment to meet company and government requirements.
• Assist team members with tasks to ensure department runs efficiently.
• Use the pharmacy computer to maximize efficiency and provide optimal patient care at drop-off, will call, drive thru, phone, filling and order receiving, including searching for patients and profiles, determining dates of fill and pick-up, and more.
• Assist in improving outcomes using knowledge of service and business metrics.
• Support execution of company initiatives and programs.
• Complete required training program and exams.
• Follow all policies including HIPAA and Pseudoephedrine sales.
• Finalize sales using the point of sale according to procedures.
• Transcribe data from prescriptions to generate a customer label.
• Help maintain proper inventory levels by ordering, receiving, stocking and rotating drugs and supplies.
• Answer telephone promptly and accurately, ensuring customer satisfaction.
• Resolve customer questions by effective communication with customer and management team.
• File written prescriptions daily.

Skills

Experience 0-6 months

Lifting 25 pounds

Age 18+

Education

High school diploma or equivalent

Job description

Giant Eagle in Elizabeth, NJ is seeking a Pharmacy Technician Trainee to join our collaborative team. You will help build a service‑oriented pharmacy that develops strong relationships with patients and supports safe, accurate, and efficient care.

No prior experience is required beyond a high school diploma; you will receive training and mentoring as you process prescriptions, assist customers, handle cashier duties, and learn state regulations including HIPAA and pseudoephedrine controls.