Pharmacy Technician Advocate

Ascension; Indianapolis (IN); À distance; USD 42 000 - 52 000; Plein temps

Résumé du poste

Ascension Pharmacy Services is seeking a remote Pharmacy Technician to support patient assistance programs, medication access, and foundation funding. You will communicate with patients, pharmacists, prescribers, and external partners to resolve access barriers while maintaining accurate records in a privacy-compliant remote environment.

The role requires PAP, PA, and foundation experience, a pharmacy tech credential, and at least a high school diploma or equivalent.

Qualifications

• Experience supporting Patient Assistance Programs (PAP), medication access, benefit investigations, and specialty prior authorizations.
• Knowledge of patient assistance resources, eligibility requirements, application processing, and foundation funding.
• Communicates with patients, pharmacists, prescribers, specialty pharmacies, and external assistance organizations to resolve medication access barriers.
• Maintains accurate patient records, verifies supporting documentation, and follows applicable privacy, regulatory, and program requirements.
• Strong organizational, communication, and follow-up skills to manage assistance applications, track approvals, and coordinate patient cases independently in a remote environment.

Responsabilités

• Support PAP processes and medication access programs.
• Coordinate and track eligibility and prior authorizations.
• Communicate with patients and healthcare providers to resolve access barriers.
• Ensure compliant documentation and privacy for patient records.

Connaissances

PAP experience

Medication access

Benefit investigations

Specialty prior authorizations

Patient communication

Documentation & privacy

Formation

High School diploma or equivalent

1 year of relevant experience

Description du poste

Your future role at a glance

• Schedule: Day shift | Full-time Monday-Friday
• Location: Remote
• Department: Ascension Pharmacy Services
• Schedule: Day shift | Full-time Monday-Friday
• Supporting Location: Indianapolis, Indiana

How you’ll make an impact in this role

• Experience supporting Patient Assistance Programs (PAP), medication access, benefit investigations, and specialty prior authorizations.
• Knowledge of patient assistance resources, eligibility requirements, application processing, and foundation funding.
• Communicates with patients, pharmacists, prescribers, specialty pharmacies, and external assistance organizations to resolve medication access barriers.
• Maintains accurate patient records, verifies supporting documentation, and follows applicable privacy, regulatory, and program requirements.
• Strong organizational, communication, and follow-up skills to manage assistance applications, track approvals, and coordinate patient cases independently in a remote environment.

What Minimum Requirements You’ll Need

Licensure / Certification / Registration

• Required Credential(s):
  • One or more of the following:
    • Pharmacy Tech credentialed from the National Healthcare Association obtained prior to hire date or job transfer date.
    • Pharmacy Tech credentialed from the Pharmacy Technician Certification Board (PTCB) obtained prior to hire date or job transfer date.

Education

• High School diploma equivalency OR 1 year of applicable cumulative job specific experience required. *Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.

Additional Preferences

• 1+ year experience of high-level of PAP, Grant and Foundation experience required.
• 1+ year experience of high-level PA, PBM, FA, 340B experience required.
• State Licensure in the Supported State.

Life at Ascension: Where purpose meets opportunity

Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 99,000+ associates to bring their skills and expertise every day to reimagining healthcare, together. Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, you'll find an inclusive and supportive environment where your contributions truly matter.

Equal employment opportunity employer

Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws. For further information, view the EEO Know Your Rights (English) poster or EEO Know Your Rights (Spanish) poster.