Pharmacy Support & Customer Care Specialist

Talentify; Ewing Township (NJ); On-site; USD 22,000 - 32,000; Part time

Job summary

Talentify in New Jersey is seeking a customer service associate to communicate with patients, answer questions, resolve issues, and support compliance with physician direction. You will document calls, enter orders, and assist with data integrity in our computerized systems.

This hourly position offers between $16 and $23 per hour, with training and growth opportunities in a healthcare‑focused team. Excellent communication and accuracy are essential, and you will work closely with coworkers to

Qualifications

• Read and analyze documents such as patient orders.
• Comprehend pharmacy prescription terminology.
• Effectively communicate with coworkers and patients alike.
• Help with the training of employees.
• Calculate figures and amounts for frequency and doses dispensed.
• Apply common sense to follow oral and written instructions.

Responsibilities

• Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system.
• Assesses customer need for additional products/services.
• Assesses customer compliance with physician orders.
• Answers questions and provides customer education regarding products/services.
• Documents calls in computerized record keeping system.
• Enters customer orders in computerized system.
• Verifies and updates demographic information in computerized records.

Skills

Read and analyze orders

Prescription terminology

Communication skills

Training colleagues

Dose calculations

Instruction compliance

Education

High School Diploma / GED

1–3 months related experience

Tools

Computer entry

Job description

Talentify in New Jersey is seeking a customer service associate to communicate with patients, answer questions, resolve issues, and support compliance with physician direction. You will document calls, enter orders, and assist with data integrity in our computerized systems.

This hourly position offers between $16 and $23 per hour, with training and growth opportunities in a healthcare‑focused team. Excellent communication and accuracy are essential, and you will work closely with coworkers to