Pharmacy Service Specialist — Customer Experience

Walgreens; Menomonee Falls (WI); On-site; USD 22,000 - 28,000; Full time

Job summary

Walgreens in Menomonee Falls, Wisconsin, is seeking a frontline team member to deliver exceptional customer service at the register and assist the pharmacist under supervision with prescription processing and patient information.

The role involves greeting customers, helping them find products, and maintaining clean, organized aisles. Flexibility for evenings and weekends is preferred, with some prior retail experience and English proficiency expected.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.
• Six months of retail experience preferred.

Responsibilities

• Models and delivers a distinctive and delightful customer experience.
• Registers sales on assigned cash register, provides courteous, fair, friendly, and efficient checkout service.
• Assists pharmacists in pharmacy tasks under direct supervision, including entering patient and drug information and processing prescriptions.
• Provides customer service in the store, answers questions and helps locate products.
• Maintains store cleanliness, stocking, and merchandising; assists with inventory and price checks.

Skills

Customer service

Cash handling

Pharmacy support

English fluency

Tools

Pharmacy systems

POS system

Job description

Walgreens in Menomonee Falls, Wisconsin, is seeking a frontline team member to deliver exceptional customer service at the register and assist the pharmacist under supervision with prescription processing and patient information.

The role involves greeting customers, helping them find products, and maintaining clean, organized aisles. Flexibility for evenings and weekends is preferred, with some prior retail experience and English proficiency expected.