Pharmacy Customer Care Specialist

Walgreens; Beaver Dam (WI); On-site; USD 22,000 - 28,000; Full time

Job summary

Walgreens is hiring in Wisconsin for a role supporting pharmacy operations and frontline customer service. You will assist the pharmacist under supervision, process prescriptions, and handle daily checkout duties with a focus on accuracy and customer experience.

The position emphasizes friendly, efficient service, attention to store cleanliness, and teamwork across departments. A PTCB certification is preferred and flexibility to work evenings or weekends is expected.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.

Responsibilities

• Assist pharmacist under supervision in dispensing and processing prescriptions.
• Provide courteous checkout service and help customers find products.
• Maintain clean, organized store and merchandising displays.

Skills

Customer service

English proficiency

Cash handling

Prescription processing

Teamwork

Education

PTCB certification

Tools

Pharmacy systems

Job description

Walgreens is hiring in Wisconsin for a role supporting pharmacy operations and frontline customer service. You will assist the pharmacist under supervision, process prescriptions, and handle daily checkout duties with a focus on accuracy and customer experience.

The position emphasizes friendly, efficient service, attention to store cleanliness, and teamwork across departments. A PTCB certification is preferred and flexibility to work evenings or weekends is expected.