Pharmacy Refill Technician - Patient Care & Refills

Shields Health Solutions; Mississippi; Hybrid; USD 21,000 - 28,000; Full time

Benefits offered by this job

Insurance on day one

401(k) match

PTO 4 weeks

Paid parental leave

Professional development

Wellness programs

Job summary

Shields Health Solutions is seeking a Pharmacy Refill Technician to support the pharmacy team by ensuring accurate, timely filling and delivery of specialty medications. You will assist patients through the refill process, handle outbound and inbound calls, and help maintain efficient pharmacy operations.

Requirements include 2+ years as a pharmacy technician and a High School Diploma or GED, plus strong communication, organization and tech skills.

Qualifications

• 2+ years of experience as a pharmacy technician; High School Diploma or GED.
• Strong communication, organization, and tech skills.
• Empathy, integrity, and a team-first mindset.

Responsibilities

• Provide compassionate, knowledgeable assistance to patients, providers, and staff.
• Make outbound refill calls and process requests promptly.
• Answer and triage incoming pharmacy calls.
• Clarify prescription orders with pharmacists or clinicians.
• Coordinate medication refills and complete accurate data entry.
• Assist with claim adjudication and troubleshoot rejected claims.

Skills

Pharmacy Technician Experience

Communication Skills

Tech Proficiency

Team Player

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Shields Health Solutions is seeking a Pharmacy Refill Technician to support the pharmacy team by ensuring accurate, timely filling and delivery of specialty medications. You will assist patients through the refill process, handle outbound and inbound calls, and help maintain efficient pharmacy operations.

Requirements include 2+ years as a pharmacy technician and a High School Diploma or GED, plus strong communication, organization and tech skills.