Pharmacy Refill Technician – Hybrid, Bonus & Benefits

Shieldshealthsolutions; Irving (TX); On-site; USD 38,000 - 46,000; Full time

Benefits offered by this job

Health coverage

401(k) with match

Paid time off 4 weeks

Paid holidays 10

Parental leave

Short-term disability

Professional development

Wellness programs

Bonus incentives

Job summary

Shields Health Solutions is seeking a Pharmacy Refill Technician to support the pharmacy team in accurately filling and delivering specialty medications. You will assist patients through the refill process, handle outbound and inbound calls, and help maintain efficient pharmacy operations.

This onsite role runs Monday–Friday 9:30 AM–6:00 PM CST with a potential transition to hybrid after 12 weeks. Texas license and CPhT certification are required, along with 2+ years of experience and strong

Qualifications

• Active Texas Pharmacy Technician License and National Pharmacy Technician Certification Required
• 2+ years of experience as a pharmacy technician; High School Diploma or GED
• State-registered Texas Pharmacy Technician; CPhT required

Responsibilities

• Provide compassionate, knowledgeable assistance to patients, providers, and staff.
• Make outbound refill calls and process requests promptly.
• Answer and triage incoming pharmacy calls.
• Clarify prescription orders with pharmacists or clinicians.
• Coordinate medication refills and complete accurate data entry.
• Assist with claim adjudication and troubleshoot rejected claims.

Skills

Communication

Organization

Technical skills

Education

High School Diploma or GED

Texas Pharmacy Technician License (CPhT)

Tools

Microsoft Office (Outlook, Teams, Word, Excel, PowerPoint)

Job description

Shields Health Solutions is seeking a Pharmacy Refill Technician to support the pharmacy team in accurately filling and delivering specialty medications. You will assist patients through the refill process, handle outbound and inbound calls, and help maintain efficient pharmacy operations.

This onsite role runs Monday–Friday 9:30 AM–6:00 PM CST with a potential transition to hybrid after 12 weeks. Texas license and CPhT certification are required, along with 2+ years of experience and strong