Pharmacy Operations Leader: Patient-Centric & Compliant

Amazon Inc.; Alabama; On-site; USD 108,000 - 146,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon Pharmacy is seeking a Pharmacy Manager to oversee operations at a small-format site, ensuring safety, quality, customer experience, and regulatory compliance while leading a team of technicians and pharmacists. This role will manage dispensing workflows, verify orders, and mentor staff to meet performance goals.

You will drive Lean improvements, maintain licensure, and collaborate with legal and capacity-planning teams to support patient safety and service excellence.

Qualifications

• Experience with performance metrics, process improvement and Lean techniques.
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.

Responsibilities

• Responsible for the overall safety, quality, performance and customer experience of the operations.
• Manage daily operations within the site, including meeting CPT times for same day deliveries, in partnership with co‑located facilities and transportation.
• Evaluate physician medication orders for appropriateness of drug, dosage, potential interactions, and route of administration. Make recommendations for therapy changes to the prescriber as appropriate.
• Will set and clarify requirements and expectations for employees. Measures performance, provides feedback, and holds the team to a high bar.
• Educate pharmacy staff on policies, reporting guidelines, and expectations as they relate to best quality practices.
• Drives creation of quality initiatives, process change initiatives and other Lean initiatives to enable their site to meet and exceed the operating plan.

Skills

Performance metrics

Lean techniques

Flexible scheduling

Education

Bachelor's degree in Science

Doctor of Pharmacy (PharmD)

Job description

Amazon Pharmacy is seeking a Pharmacy Manager to oversee operations at a small-format site, ensuring safety, quality, customer experience, and regulatory compliance while leading a team of technicians and pharmacists. This role will manage dispensing workflows, verify orders, and mentor staff to meet performance goals.

You will drive Lean improvements, maintain licensure, and collaborate with legal and capacity-planning teams to support patient safety and service excellence.