Pharmacy Operations Leader: Budget, Staff & Service

Kroger Family of Companies; Portland (OR); On-site; USD 110,000 - 140,000; Full time

Job summary

Kroger Family of Companies is seeking a licensed pharmacist to oversee all aspects of pharmacy practice within state and federal laws and corporate policies, while maximizing the department's financial performance. This role emphasizes staff leadership, budgeting, inventory control, and patient service in a fast-paced retail setting.

The position requires a Pharm.D. or B.Pharm, active pharmacy license in good standing, and 2+ years of retail experience; strong communication and integrity are

Qualifications

• Bachelor's or Pharm.D. from an accredited US school.
• 2+ years related retail experience.
• Minimum 21 years of age.
• License must be in good standing.
• Proven leadership.
• Ability to write routine reports and correspondence.
• Commitment to providing excellent customer service.
• Ability to preserve confidentiality of information.
• Ability and willingness to continue education as necessary.
• Participation in clinical programs following company sponsored training.

Responsibilities

• Perform all functions of a staff pharmacist and act as a role model for the pharmacy team; appropriately handle customer complaints and direct workflow to reduce customer wait times
• Develop, implement, supervise, and promote the sales plan and other sales initiatives as developed by the division pharmacy department
• Perform all the duties required and expected of a registered pharmacist in the state of employment and responsible for following all legal and company requirements
• Direct the pharmacy team to achieve warehouse utilization goals, avoid unnecessary overstock, reduce the number of fill on-arrival prescriptions, and ensure that all staff members are trained, aware of and follow proper ordering and inventory record keeping procedures
• Comply with all corporate mandated controlled substance operating procedures
• Monitor third-party or insurance profitability; handle third-party problems, rejections, and audits in a timely fashion
• Schedule all pharmacy staff members in a manner to help control or avoid unnecessary labor costs
• Maintain all pharmacy records required by state and federal laws and company policies
• Direct pharmacy to meet budgeted labor, volume, inventory and sales goals
• Perform effective detailing visiting local physicians and other community targets
• Promote, implement, and participate in public health initiatives and disease state management services
• Travel independently as needed to support business needs
• Supervise and coach direct reports in the performance of their duties; complete performance reviews and provide direct feedback to direct reports
• Ability to work cooperatively in high paced and sometimes stressful environment.
• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
• Ability to act with honesty and integrity regarding customer and business information.
• Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.
• Must be able to perform the essential job functions of this position with or without reasonable accommodation

Skills

Pharmacist license

Retail pharmacy experience

Customer service

Leadership

Education

Pharm.D. or B.Pharm from US school

2+ years related retail experience

Job description

Kroger Family of Companies is seeking a licensed pharmacist to oversee all aspects of pharmacy practice within state and federal laws and corporate policies, while maximizing the department's financial performance. This role emphasizes staff leadership, budgeting, inventory control, and patient service in a fast-paced retail setting.

The position requires a Pharm.D. or B.Pharm, active pharmacy license in good standing, and 2+ years of retail experience; strong communication and integrity are