Pharmacy Operations Lead - Team Leader & Workflow Expert

The Cigna Group; Orlando (FL); On-site; USD 47,000 - 63,000; Full time

Benefits offered by this job

Health coverage from day 1

401(k) plan with company match

Holiday Pay and Paid time off

Education/Certification Program (Grow)

Job summary

The Cigna Group in Orlando, FL seeks a Pharmacy Operations Lead Representative to oversee workload distribution and monitor workflow for the assigned area, ensuring timely and accurate completion. This on-site role supports supervision and team members as a key resource.

You will help enforce policies, drive productivity and quality, and contribute to training materials for Coordinators and Automation staff, while maintaining strong communication and problem-solving skills.

Qualifications

• Current Florida Pharmacy Technician License is required.
• High School diploma or GED is required.
• Experience leading people or a team in a warehouse setting is preferred.
• General PC knowledge: Word, Excel, PowerPoint and email preferred.
• Knowledge of dispensing pharmacy concepts and procedures.

Responsibilities

• Distribute workload and monitor workflow for assigned area.
• Serve as first-line resource for questions/issues with supervisor coordination.
• Manage issues impacting productivity; offer solutions and escalate as needed.
• Assist in ensuring policies and SOPs are followed; meet productivity and quality goals.
• Help develop, document and update policies; train Automation staff and cross-train team.

Skills

Leadership

Pharmacy operations

Communication

MS Office

Problem solving

Education

High School Diploma or GED

Florida Pharmacy Technician License

Tools

MS Office

Job description

The Cigna Group in Orlando, FL seeks a Pharmacy Operations Lead Representative to oversee workload distribution and monitor workflow for the assigned area, ensuring timely and accurate completion. This on-site role supports supervision and team members as a key resource.

You will help enforce policies, drive productivity and quality, and contribute to training materials for Coordinators and Automation staff, while maintaining strong communication and problem-solving skills.