Pharmacy Operations Lead — On-Site Team Builder

Cigna Health and Life Insurance Company; St. Louis (MO); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Health coverage day 1

401(k) with company match

Holiday pay and PTO

Grow to Thrive education/certification

Career growth opportunities

Job summary

Cigna Health and Life Insurance Company, through Express Scripts, is seeking a Pharmacy Operations Lead Representative in St. Louis, MO to oversee workload distribution and monitor workflow to ensure timely, accurate processing in a busy dispensing environment.

You will support supervisors, train staff, help update policies, cross-train team members for production coverage, and participate in automation training, while maintaining a focus on quality and daily on-site collaboration.

Qualifications

• High School diploma or equivalent is required.
• Missouri State Pharmacy Technician license is required to obtain.
• 3+ years relevant experience in a pharmacy dispensing setting preferred.
• 1+ year leadership or team development experience preferred.
• Strong PC skills: Word, Excel, PowerPoint, email.

Responsibilities

• Distribute workload and monitor workflow for assigned area.
• Serve as first-line resource for team questions/issues with supervisor coordination.
• Manage productivity issues, propose solutions, and escalate as needed.
• Assist in developing and updating policies and procedures for Coordinators.
• Train Automation staff and ensure cross-training for coverage.

Skills

Leadership

Attention to detail

Verbal and written communication

Problem solving

Education

High School diploma or equivalent

Missouri State Pharmacy Technician license

Tools

Microsoft Word

Excel

PowerPoint

Email

Job description

Cigna Health and Life Insurance Company, through Express Scripts, is seeking a Pharmacy Operations Lead Representative in St. Louis, MO to oversee workload distribution and monitor workflow to ensure timely, accurate processing in a busy dispensing environment.

You will support supervisors, train staff, help update policies, cross-train team members for production coverage, and participate in automation training, while maintaining a focus on quality and daily on-site collaboration.