Pharmacy Operations Lead: Morning Shift & Workflow Champion

Cigna Health and Life Insurance Company; St. Louis (MO); Hybrid; USD 65,000 - 80,000; Full time

Benefits offered by this job

Health coverage day 1

Holiday Pay & PTO

Education/Certification Grow to Thrive

Career growth opportunities

Job summary

The Cigna Group is seeking a Pharmacy Operations Lead Representative in Missouri to oversee workload distribution and workflow for the team, ensuring timely and accurate completion of tasks. This on-site role supports supervisors and cell owners, providing frontline leadership.

Responsibilities include training, SOP adherence, cross-training, and issue resolution to maintain productivity and quality in a fast-paced dispensing environment.

Qualifications

• High School diploma or equivalent.
• Ability to obtain Missouri State Pharmacy Technician license.
• 3+ yrs relevant working experience in a pharmacy dispensing setting preferred.
• 1+ yr leadership or team development experience preferred.
• General PC knowledge: Word, Excel, PowerPoint, email.”

Responsibilities

• Distribute workload and shift resources for the assigned area.
• Serve as first line resource for questions/issues in coordination with supervisor.
• Manage productivity issues and escalate when needed.
• Assist in ensuring SOPs are followed and goals met/exceeded.
• Assist in training and cross-training Automation staff and documentation.”] ,
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Skills

Leadership

Team development

Attention to detail

Verbal communication

Written communication

Adaptability

Problem solving

Education

High School diploma or equivalent

Missouri State Pharmacy Technician license

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Email

Job description

The Cigna Group is seeking a Pharmacy Operations Lead Representative in Missouri to oversee workload distribution and workflow for the team, ensuring timely and accurate completion of tasks. This on-site role supports supervisors and cell owners, providing frontline leadership.

Responsibilities include training, SOP adherence, cross-training, and issue resolution to maintain productivity and quality in a fast-paced dispensing environment.