Pharmacy Operations Lead: People, Process & Patient Care

Walgreens; Lemon Grove (CA); On-site; USD 32,000 - 43,000; Full time

Job summary

Walgreens in Lemon Grove, CA is seeking a full-time certified pharmacy technician to support non-clinical pharmacy operations and ensure efficient workflow.

You will assist with prescription processing, patient registration, training of technicians, and maintaining regulatory compliance under pharmacist supervision.

The role emphasizes leadership of technicians, scheduling, and continuous improvement of pharmacy services while adhering to Good Faith Dispensing and Walgreens policies.

Qualifications

• High School Diploma or GED.
• PTCB certification.
• 1 year of work experience as a pharmacy technician in retail or hospital setting.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Perform day-to-day non-clinical pharmacy operations and administrative duties under supervision.
• Assist pharmacist with prescription processing and patient registration.
• Lead training, coaching and performance management of technicians; scheduling and discipline as needed.
• Ensure efficient workflow and a positive patient experience within regulatory guidelines.
• Maintain pharmacy records, inventory management and safety compliance.
• Handle insurance claims processing and resolve issues with providers and payers.

Skills

PTCB certification

English fluency

Customer service

Leadership

Education

High School Diploma or GED

Tools

Pharmacy systems

Job description

Walgreens in Lemon Grove, CA is seeking a full-time certified pharmacy technician to support non-clinical pharmacy operations and ensure efficient workflow.

You will assist with prescription processing, patient registration, training of technicians, and maintaining regulatory compliance under pharmacist supervision.

The role emphasizes leadership of technicians, scheduling, and continuous improvement of pharmacy services while adhering to Good Faith Dispensing and Walgreens policies.