Pharmacy Operations Lead: People & Process Excellence

Walgreens; South Haven Charter Township (MI); On-site; USD 30,000 - 43,000; Full time

Job summary

Walgreens is seeking a full-time Certified Pharmacy Technician to support day-to-day non-clinical pharmacy operations and patient services under a pharmacist’s supervision.

The role emphasizes efficient workflow, accurate prescription processing, and maintaining a positive patient experience. You will assist with data entry, inventory, and staff training while ensuring compliance with company policies and applicable laws.

Qualifications

• Fluency in English (reading, writing, speaking).
• Willingness to work a flexible schedule (including evenings/weekends).
• Strong customer service orientation.

Responsibilities

• Perform day-to-day non-clinical pharmacy operations under pharmacist supervision.
• Assist in patient data entry and prescription processing; ensure accuracy.
• Lead training, coaching, and performance management of technicians.
• Manage inventory and operational records; ensure compliance with policies.

Skills

English fluency

Education

High School Diploma or GED

PTCB certification

Job description

Walgreens is seeking a full-time Certified Pharmacy Technician to support day-to-day non-clinical pharmacy operations and patient services under a pharmacist’s supervision.

The role emphasizes efficient workflow, accurate prescription processing, and maintaining a positive patient experience. You will assist with data entry, inventory, and staff training while ensuring compliance with company policies and applicable laws.