Pharmacy Operations Lead: Elevate Patient Experience

Walgreens; Pikesville (MD); On-site; USD 31,000 - 49,000; Full time

Job summary

Walgreens Maryland seeks a full-time certified pharmacy technician to manage day-to-day non-clinical pharmacy operations, patient data handling, and prescription processing under pharmacist supervision. You will help implement company policies and ensure compliant, efficient workflows.

You will lead technician training and performance management, coordinating schedules and inventory, while delivering a positive customer experience and assisting with health services where permitted.

Qualifications

• One year of work experience as a pharmacy technician in a retail or hospital setting.
• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekends.

Responsibilities

• Perform day-to-day non-clinical pharmacy operations and administrative activities under pharmacist supervision.
• Lead training, coaching, and performance management of pharmacy technicians.
• Support inventory management, reporting, and compliance with corporate policies and regulatory requirements.

Skills

PTCB certification

Customer service

Education

High School Diploma, GED, or equivalent

Job description

Walgreens Maryland seeks a full-time certified pharmacy technician to manage day-to-day non-clinical pharmacy operations, patient data handling, and prescription processing under pharmacist supervision. You will help implement company policies and ensure compliant, efficient workflows.

You will lead technician training and performance management, coordinating schedules and inventory, while delivering a positive customer experience and assisting with health services where permitted.