Pharmacy Leader: Team Coach, Budget & Patient Care

Kroger Family of Companies; Memphis (TN); On-site; USD 120,000 - 150,000; Full time

Job summary

Kroger Family of Companies in Memphis is seeking a Staff Pharmacist to oversee pharmacy operations, ensure legal compliance, and drive performance across budget, inventory, and service metrics. You will lead a team, manage pricing and third-party controls, and promote clinical services.

Qualified candidates hold a Pharm.D. or B.Pharm, with 2+ years in retail pharmacy and demonstrated leadership. A strong commitment to customer service and ongoing education is essential.

Qualifications

• Bachelor's Degree in Pharmacy and/or Pharm.D. from an accredited U.S. school.
• 2+ years related retail experience or equivalent combination of education and experience.
• Minimum 21 years of age.
• Participation in clinical programs following company sponsored training.
• Ability and willingness to continue education as necessary.
• Ability to preserve confidentiality of information.
• Commitment to providing excellent customer service.
• Ability to write routine reports and correspondence.
• Ability to read and interpret prescriptions and documents.
• Proven leadership skills.
• License must be in good standing.

Responsibilities

• Perform all functions of a staff pharmacist and act as a role model for the pharmacy team; appropriately handle customer complaints and direct workflow to reduce customer wait times.
• Develop, implement, supervise, and promote the sales plan and other sales initiatives as developed by the division pharmacy department.
• Perform all the duties required and expected of a registered pharmacist and follow all legal and company requirements.
• Direct the pharmacy team to achieve warehouse utilization goals, avoid overstock, reduce fill-on-arrival prescriptions, and ensure staff are trained.
• Comply with all corporate mandated controlled substance operating procedures.
• Monitor third-party profitability; handle third-party problems, rejections, and audits in a timely fashion.
• Schedule all pharmacy staff to help control labor costs.
• Maintain all pharmacy records required by state and federal laws and company policies.
• Direct pharmacy to meet budgeted labor, volume, inventory and sales goals.
• Perform detailing visits to local physicians and other community targets.
• Promote, implement, and participate in public health initiatives and disease state management services.
• Travel independently as needed to support business needs.
• Supervise and coach direct reports; complete performance reviews and provide feedback.
• Must be able to perform the essential job functions with or without reasonable accommodation.

Skills

Leadership

Retail pharmacy experience

Regulatory compliance

Customer service

Communication

Education

Pharm.D. or B.Pharm

Job description

Kroger Family of Companies in Memphis is seeking a Staff Pharmacist to oversee pharmacy operations, ensure legal compliance, and drive performance across budget, inventory, and service metrics. You will lead a team, manage pricing and third-party controls, and promote clinical services.

Qualified candidates hold a Pharm.D. or B.Pharm, with 2+ years in retail pharmacy and demonstrated leadership. A strong commitment to customer service and ongoing education is essential.