Pharmacy Intake Coordinator

BrightSpring Health Services; Oklahoma City (OK); On-site; USD 43,000 - 56,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Health Savings & Flexible Spending

401(k)

Company Paid Time Off

Shift Differential

DailyPay

Pet Insurance

Employee wellness programs

Job summary

Amerita is seeking an Intake Coordinator to join our Intaketeam in Oklahoma City. You will process referrals, verify insurance, and communicate with patients and referral sources, ensuring timely admissions and accurate documentation.

The role requires coordination with Sales, Access and clinical staff, maintaining confidentiality and providing compassionate patient support. Monday–Friday 8:30am–5:00pm with benefits and growth opportunities.

Qualifications

• Experience with all payer types, including Medicare, Medicaid and commercial insurance.
• Knowledge of insurance verification and pre-certification procedures.
• Understands Amerita's scope of services.
• Strong verbal and written communication skills.
• High school diploma or GED required; Associate degree preferred.

Responsibilities

• Process referrals received from referral sources.
• Ensure all required documentation is received to process referrals timely.
• Enter patient demographic, clinical, and insurance information into the computer system.
• Coordinate with Sales, Access and clinical staff regarding referral status and authorization requirements.
• Verify insurance and confirm patient financial responsibility prior to delivery.
• Complete progress notes in the computer system and maintain confidentiality.

Skills

Communication

Insurance verification

Patient data entry

Team coordination

Education

High School Diploma/GED

Associate degree preferred

Job description

Our Company

Amerita

Overview

Amerita, Inc. is a leading provider in home Infusion therapy. We are looking for an Intake Coordinator to join our Intaketeam as we grow to be one of the top home infusion providers in the country. The Intake Coordinatorwill report to the General Managerand work in our location branch.

Amerita is an entrepreneurial-founded company and a wholly owned subsidiary of PharMerica. The home infusion market is positioned for rapid growth driven by the aging population, increase in chronic diseases, robust pipeline of infusible drugs coming to market, and an industry shift from hospital delivery settings to lower-cost, high-quality alternative providers such as Amerita.

As a core member of the Intaketeam, you will have primary responsiblity for the timely clearance of new referrals. We will help you achieve your goals through continuous professional development and regular career progression discussions.

Amerita’s intake coordinator are responsible for working in coordination with the sales and pharmacy teams process patient referrals and admissions in a timely manner. Intake coordinators must gather necessary patient information to create patient records and working with access operations to communicate insurance coverage to patients and referral sources. The Intake coordinators are often the first point of contact for patients and referrals sources and must create and maintain a positive, calm and supportive atmosphere; emphasizing personal interest and compassion for our patients.

Shift: Monday-Friday 8:30am-5:00pm

Benefits and perks for You!

• Medical, Dental, Vision insurance
• Health Savings & Flexible Spending Accounts (up to $5,000 for childcare)
• Tuition discounts & reimbursement
• 401(k)
• Company Paid Time Off*
• Shift Differential
• DailyPay
• Pet Insurance
• Employee wellness and discount programs

Responsibilities

• Responsible for processing referrals received from referral sources.
• Ensures that all required documentation has been received to process the referral timely
• Ensures Intake referral checklists are complete
• Enters patient demographic, clinical, and insurance and authorization information into the computer system
• Coordinates with other departments including Sales, Access and clinical staff regarding the status of the referrals and any authorization requirements and out of pocket cost required to be collected before delivery
• Ensures that insurance verification is completed and patient has accepted financial responsibility prior to initial shipment.
• Completes documentation of progress notes in computer system
• Notifies patients/caregivers regarding insurance coverage and payment responsibilities
• Maintains confidentiality of patient and proprietary information.
• Other duties as assigned

• Supervisory Responsibility: No

Qualifications

• High School Diploma/GED or equivalent required; Associate’s Degree or some college preferred
• Experience working with all payer types, including Medicare, Medicaid and commercial insurance companies
• Knowledge of insurance verification and pre-certification procedures
• Understands the scope of services that Amerita can provide
• Strong verbal and written communication skills

**To perform this role will require constantly sitting, standing and typing on a keyboard with fingers, and occasionally walking, bending, and reaching. The physical requirements will be the ability to push/pull and lift/carry 10-30 lbs**

About our Line of Business

Amerita, an affiliate of BrightSpring Health Services, is a specialty infusion company focused on providing complex pharmaceutical products and clinical services to patients outside of the hospital. Committed to excellent service, our vision is to combine the administrative efficiencies of a large organization with the flexibility, responsiveness, and entrepreneurial spirit of a local provider. For more information, please visit www.ameritaiv.com. Follow us on Facebook, LinkedIn, and X.