Intake Coordinator- Infusion Pharmacy

PharMerica; Oklahoma City (OK); On-site; USD 42,000 - 55,000; Full time

Benefits offered by this job

Medical, Dental, Vision insurance

HSAs & FSAs

Tuition discounts & reimbursement

401(k)

Paid Time Off

Shift differential

DailyPay

Pet Insurance

Wellness programs

Job summary

Amerita, Inc. is seeking an Intake Coordinator to join our Intake team at our location branch. You will coordinate with Sales and pharmacy teams to process referrals and communicate insurance coverage to patients and referral sources.

The role requires gathering patient information, maintaining confidentiality, and ensuring timely documentation and approvals for initial shipments. This is a full‑time, on‑site position with daytime hours.

Qualifications

• High School Diploma/GED or equivalent; Associate’s degree preferred.
• Experience with Medicare, Medicaid and commercial insurance.
• Knowledge of insurance verification and pre-certification procedures.
• Understands the scope of services Amerita can provide.
• Strong verbal and written communication skills.

Responsibilities

• Process referrals received from referral sources.
• Ensure all required documentation is received to process referrals timely.
• Ensure intake referral checklists are complete.
• Enter patient demographic, clinical, and insurance information into the system.
• Coordinate with Sales, Access and clinical staff regarding referrals and authorization requirements.
• Verify insurance coverage and confirm patient financial responsibility before delivery.
• Document progress notes in the system.
• Notify patients and caregivers regarding insurance coverage and payment responsibilities.
• Maintain confidentiality of patient information.

Skills

Communication skills

Insurance verification experience

Verbal and written communication

Education

High School Diploma/GED or equivalent

Associate’s degree or some college preferred

Job description

Overview

Amerita, Inc. is a leading provider in home Infusion therapy. We are looking for an Intake Coordinator to join our Intake team as we grow to be one of the top home infusion providers in the country. The Intake Coordinator will report to the General Manager and work in our location branch.

Our Company

Amerita

Overview

Amerita, Inc. is a leading provider in home Infusion therapy. We are looking for an Intake Coordinator to join our Intake team as we grow to be one of the top home infusion providers in the country. The Intake Coordinator will report to the General Manager and work in our location branch.

Amerita is an entrepreneurial-founded company and a wholly owned subsidiary of PharMerica. The home infusion market is positioned for rapid growth driven by the aging population, increase in chronic diseases, robust pipeline of infusible drugs coming to market, and an industry shift from hospital delivery settings to lower-cost, high-quality alternative providers such as Amerita.

As a core member of the Intake team, you will have primary responsiblity for the timely clearance of new referrals. We will help you achieve your goals through continuous professional development and regular career progression discussions.

Amerita’s intake coordinator are responsible for working in coordination with the sales and pharmacy teams process patient referrals and admissions in a timely manner. Intake coordinators must gather necessary patient information to create patient records and working with access operations to communicate insurance coverage to patients and referral sources. The Intake coordinators are often the first point of contact for patients and referrals sources and must create and maintain a positive, calm and supportive atmosphere; emphasizing personal interest and compassion for our patients.

Shift

Monday-Friday 8:30am-5:00pm

Benefits and perks for You!

• Medical, Dental, Vision insurance
• Health Savings & Flexible Spending Accounts (up to $5,000 for childcare)
• Tuition discounts & reimbursement
• 401(k)
• Company Paid Time Off*
• Shift Differential
• DailyPay
• Pet Insurance
• Employee wellness and discount programs

Responsibilities

• Responsible for processing referrals received from referral sources.
• Ensures that all required documentation has been received to process the referral timely
• Ensures Intake referral checklists are complete
• Enters patient demographic, clinical, and insurance and authorization information into the computer system
• Coordinates with other departments including Sales, Access and clinical staff regarding the status of the referrals and any authorization requirements and out of pocket cost required to be collected before delivery
• Ensures that insurance verification is completed and patient has accepted financial responsibility prior to initial shipment.
• Completes documentation of progress notes in computer system
• Notifies patients/caregivers regarding insurance coverage and payment responsibilities
• Maintains confidentiality of patient and proprietary information.
• Other duties as assigned
• Supervisory Responsibility: No

Qualifications

• High School Diploma/GED or equivalent required; Associate’s Degree or some college preferred
• Experience working with all payer types, including Medicare, Medicaid and commercial insurance companies
• Knowledge of insurance verification and pre-certification procedures
• Understands the scope of services that Amerita can provide
• Strong verbal and written communication skills

**To perform this role will require constantly sitting, standing and typing on a keyboard with fingers, and occasionally walking, bending, and reaching. The physical requirements will be the ability to push/pull and lift/carry 10-30 lbs**

About Our Line Of Business

Amerita, an affiliate of BrightSpring Health Services, is a specialty infusion company focused on providing complex pharmaceutical products and clinical services to patients outside of the hospital. Committed to excellent service, our vision is to combine the administrative efficiencies of a large organization with the flexibility, responsiveness, and entrepreneurial spirit of a local provider.

For more information, please visit www.ameritaiv.com . Follow us on Facebook , LinkedIn , and X .