Pharmacy Fulfillment Supervisor

Pivotal Talent Search; Romeoville (IL); On-site; USD 56,000 - 65,000; Full time

Job summary

Pivotal Talent Search is seeking a Fulfillment Operations Supervisor to oversee daily pharmacy fulfillment operations. You will manage a team of pharmacy technicians, provide hands-on coaching, and ensure adherence to SOPs across all shifts to achieve accuracy and timely order completion.

You will work with pharmacy automation equipment to optimize throughput, maintain inspection readiness, and drive continuous improvement in a high-volume environment while complying with safety and regulatory

Qualifications

• High school diploma or equivalent.
• Will obtain Illinois Pharmacy Technician license and CPhT within defined timeframe after hire.
• At least 2 years of people-management experience in a high-volume setting (operations, fulfillment, manufacturing, warehouse, retail, or similar).

Responsibilities

• Lead, coach, and mentor a team of pharmacy technicians with hands-on support and performance expectations.
• Own onboarding, training, and ongoing skills development to ensure SOP adherence and consistent execution.
• Assist with scheduling and staffing to maintain coverage across all shifts.
• Oversee end-to-end fulfillment activities (picking, packing, shipping) for accuracy and on-time delivery.
• Serve as the on-the-floor contact for daily issues and escalate to leadership as needed.
• Partner with pharmacists and cross-functional teams to resolve order/shipping issues quickly.
• Operate and troubleshoot pharmacy automation equipment to maintain throughput.
• Monitor quality, safety, and regulatory compliance and enforce standards.

Skills

People management

Leadership

Coaching

Communication

Attention to detail

Critical thinking

Time management

Team collaboration

Education

High school diploma

Tools

Pharmacy automation equipment

Job description

Pivotal Talent Search is seeking a Fulfillment Operations Supervisor to oversee daily pharmacy fulfillment operations. You will manage a team of pharmacy technicians, provide hands-on coaching, and ensure adherence to SOPs across all shifts to achieve accuracy and timely order completion.

You will work with pharmacy automation equipment to optimize throughput, maintain inspection readiness, and drive continuous improvement in a high-volume environment while complying with safety and regulatory