Pharmacy Data Entry Specialist – Patient & Claims Support

Walgreens; Madison (WI); Remote; USD 20,664 - 28,929; Full time

Job summary

Walgreens in Madison, WI is hiring a Data Entry Representative to support pharmacists and patients. The role involves precise data entry for new enrollments and refills, while maintaining HIPAA compliance and accurate communication with prescribers and patients.

Responsibilities include resolving data entry issues, assisting with insurer interactions, and providing on-site or remote support as needed. Requires HS diploma and basic computer skills.

Qualifications

• Basic computer skills, including file management and internet browsing.
• Intermediate keyboard speed (at least 25 WPM) and formatting.
• Effective written and verbal communication skills.

Responsibilities

• Enter data to process new patient enrollment per guidelines.
• Enter refill orders and prescriptions in HIPAA-compliant manner.
• Investigate missing prescription information and interpret abbreviations.
• Resolve data entry exceptions and communicate issues to pharmacists.
• Handle patient correspondence by calls, chat, and emails; assist prescribers.
• Address third-party rejections by reviewing claims and resubmitting.
• Call insurers for information, cancellations, or denials.

Skills

Basic computer skills

Keyboard skills 25 wpm

Effective communication

Education

High school diploma or GED

Job description

Walgreens in Madison, WI is hiring a Data Entry Representative to support pharmacists and patients. The role involves precise data entry for new enrollments and refills, while maintaining HIPAA compliance and accurate communication with prescribers and patients.

Responsibilities include resolving data entry issues, assisting with insurer interactions, and providing on-site or remote support as needed. Requires HS diploma and basic computer skills.