Pharmacy Customer Support & Education Rep

Lincare Holdings; Tennessee; Hybrid; USD 32,000 - 45,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off

Retirement savings

Job summary

Lincare Holdings seeks a responsive customer service associate to handle inbound and outbound calls, answer questions, and educate customers about products and services. You will document calls, enter orders, and verify demographic information in the system.

The role requires basic computer entry, the ability to read patient orders, and strong communication with coworkers and patients. Training and advancement opportunities are available as part of a comprehensive benefits package.

Qualifications

• High School Diploma, GED, or 1–3 months related experience and/or training.
• Computer entry required.
• Must meet licensing requirements for specific location.

Responsibilities

• Communicate with customers via inbound and outbound calls, including automated dialer systems.
• Assess customer needs for additional products or services.
• Assess customer compliance with physician orders.
• Answer questions and provide education about products/services.

Skills

Customer service

Data entry

Communication

Phone etiquette

Education

High school diploma / GED

Tools

Computer systems

Job description

Lincare Holdings seeks a responsive customer service associate to handle inbound and outbound calls, answer questions, and educate customers about products and services. You will document calls, enter orders, and verify demographic information in the system.

The role requires basic computer entry, the ability to read patient orders, and strong communication with coworkers and patients. Training and advancement opportunities are available as part of a comprehensive benefits package.