Pharmacy Customer Service Specialist | Patient Care

externallincarecareers; Missouri; On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Competitive benefits package

Training and advancement opportunities

Paid time off

Retirement savings plan

Tuition reimbursement

Employee discounts

Job summary

Lincare in Missouri seeks a customer-focused professional to answer questions, resolve problems, and support physician-directed care. The role involves inbound and outbound calls, educating customers on products and services, and documenting interactions in the records system.

Responsibilities include entering orders, updating demographics, and helping train colleagues. The job emphasizes compliance with physician directions and accurate data handling, with physical duties as needed.

Qualifications

• High School Diploma or GED or 1–3 months related experience.
• Must meet licensing requirements for the location.
• Computer entry required.

Responsibilities

• Communicates with customers via inbound/outbound calls and education regarding products/services.
• Documents calls in computerized record keeping system and enters orders.
• Verifies and updates demographic information in records.

Skills

Customer communication

Order entry

Demographic updates

Documentation

Team collaboration

Education

High School Diploma or GED

Tools

Computerized records system

Computer entry

Job description

Lincare in Missouri seeks a customer-focused professional to answer questions, resolve problems, and support physician-directed care. The role involves inbound and outbound calls, educating customers on products and services, and documenting interactions in the records system.

Responsibilities include entering orders, updating demographics, and helping train colleagues. The job emphasizes compliance with physician directions and accurate data handling, with physical duties as needed.