Pharmacy Customer Service Associate

Walgreens; Milan (IL); On-site; USD 30,000 - 45,000; Full time

Job summary

A leading company in the healthcare sector is seeking dedicated individuals to enhance customer satisfaction through exceptional service. The role involves assisting customers, managing inventory, and supporting pharmacy operations. Candidates should be flexible and committed to ongoing training and development, including obtaining necessary certifications. Join a team that values customer experience and personal growth.

Qualifications

• Fluency in English required.
• Willingness to work flexible hours, including evenings and weekends.

Responsibilities

• Provide a delightful customer experience and resolve issues.
• Manage inventory and support pharmacy activities.
• Maintain store cleanliness and appearance.

Skills

Customer Service

Communication

Problem Solving

Education

PTCB Certification

Job description

Job Responsibilities and Requirements

The job involves providing a distinctive and delightful customer experience, including greeting customers, assisting with products and services, and resolving issues to ensure satisfaction.

Operations include registering sales, processing transactions, maintaining store cleanliness, managing inventory, and supporting pharmacy activities such as entering patient and drug information, filling prescriptions, and ensuring compliance with pharmacy policies and legal regulations.

The role also requires constructing displays, assisting with food and product placement, providing photo services, and supporting web order pickups. Maintaining store appearance and adhering to company policies are essential.

Training and personal development involve earning and maintaining PTCB certification, attending training sessions, and staying informed about healthcare and pharmacy advancements.

Additional requirements include fluency in English (except in Puerto Rico), willingness to work flexible hours, including evenings and weekends.