Pharmacy Customer Service Associate

Walgreens; Village of Endicott (NY); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading company in the pharmacy sector is seeking a Pharmacy Customer Service Associate to provide exceptional customer service and assist pharmacists. The role involves processing transactions, managing inventory, and ensuring compliance with regulations. Candidates should be fluent in English and willing to work flexible hours. Compensation ranges from $16.50 to $18 per hour, depending on experience.

Qualifications

• Must be fluent in English.
• Willingness to work flexible hours.

Responsibilities

• Deliver a distinctive customer experience.
• Assist pharmacists and process prescriptions.
• Support inventory management and store cleanliness.

Skills

Customer Service

English

Math Skills

Computer Skills

Education

PTCB Certification

Job description

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Responsibilities

• Deliver a distinctive and delightful customer experience by greeting customers, offering assistance, and resolving issues.
• Register sales accurately, process transactions, and assist customers at checkout.
• Assist pharmacists under supervision by using pharmacy systems to obtain patient and drug information, process prescriptions, and ensure compliance with regulations.
• Support inventory management, maintain store cleanliness, and organize displays and promotional materials.
• Provide customer service in the photo area and support web order pick-ups.

Qualifications

• Must be fluent in reading, writing, and speaking English (except in Puerto Rico).
• Willingness to work flexible hours, including evenings and weekends.
• Preferred: six months of retail experience, prior Walgreens experience, good math and computer skills, and PTCB certification.

Additional Information

We consider employment applications from qualified individuals with arrest and conviction records. Walgreens is an Equal Opportunity Employer. Compensation ranges from $16.50 to $18 per hour, depending on various factors. The role is full-time, and benefits details are available at jobs.walgreens.com/benefits.