Pharmacy Customer Service Associate

Walgreens; Miami (FL); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading pharmacy chain in Miami seeks a dedicated team member to enhance customer experience and support pharmacy operations. The role involves customer service, transaction processing, and pharmacy compliance. Ideal candidates will be flexible, detail-oriented, and committed to maintaining high standards in a fast-paced environment.

Qualifications

• Fluent in English.
• Participating in training to maintain PTCB certification.

Responsibilities

• Deliver excellent customer service and resolve issues.
• Process sales transactions and assist customers.
• Support pharmacy duties including filling prescriptions.

Skills

Customer Service

Problem Solving

Communication

Education

PTCB Certification

Job description

Job Description

The role involves delivering a distinctive customer experience, assisting with pharmacy operations, and maintaining store standards. Key responsibilities include:

1. Modeling and delivering excellent customer service, greeting customers, resolving issues, and sharing best practices.
2. Processing sales transactions accurately, recommending products, and assisting customers in locating items.
3. Supporting pharmacy duties such as entering patient and drug information, filling prescriptions, and ensuring compliance with pharmacy policies.
4. Managing inventory, maintaining store displays, and supporting store maintenance and cleanliness.
5. Participating in training to maintain PTCB certification and staying updated on healthcare developments.
6. Working flexible hours, including evenings and weekends, and being fluent in English.

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