Pharmacy Customer Service Associate

Walgreens; Bella Vista (AR); On-site; USD 28,000 - 35,000; Full time

Job summary

A leading company in the pharmacy sector is seeking a Pharmacy Customer Service Associate to enhance customer experiences and assist in pharmacy operations. The role involves providing excellent service, managing transactions, and supporting pharmacy staff. Ideal candidates will have a customer-focused mindset and be willing to undergo ongoing training.

Qualifications

• Fluency in English and flexibility in scheduling required.
• Prior retail experience preferred.

Responsibilities

• Providing a distinctive and delightful customer experience.
• Assisting pharmacists under supervision and processing prescriptions.
• Ensuring compliance with all legal and company policies.

Skills

Customer Service

Communication

Problem Solving

Education

PTCB Certification

Job description

Join to apply for the Pharmacy Customer Service Associate role at Walgreens.

Responsibilities include:

1. Providing a distinctive and delightful customer experience.
2. Registering sales, offering courteous checkout service.
3. Assisting pharmacists under supervision, using pharmacy systems to obtain patient and drug information, and processing prescriptions.

Customer Experience

• Greeting customers, offering assistance, resolving issues, and ensuring positive experiences.
• Sharing customer service best practices with team members.

Operations

• Providing friendly, efficient service.
• Recommending products, handling transactions, maintaining store cleanliness, managing inventory, and supporting pharmacy operations.
• Ensuring compliance with all legal and company policies.
• Supporting store maintenance, merchandising, and customer service in various departments.

Training & Personal Development

• Maintaining PTCB certification and participating in ongoing training.
• Fluency in English, willingness to work flexible hours, and prior retail experience are preferred.

Basic qualifications include fluency in English and flexibility in scheduling.